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Your step-by-step guide to set up Outlook in these devices.

For the first time logging into Microsoft 365, start with the browser for the best experience!

Step 1

  • Insert the email address given by IT

    eg. user@ytl.com.my / user@sippytl.com
  • Click “Next”

Step 2

  • For first-time login, insert the password generated by IT
  • Click “Sign in”
  • Change to your own password when prompted

Step 1

Step 2

Search “Microsoft Outlook” in the Google Play Store or Apple App Store. Install on your phone.

  • Launch the Microsoft Outlook app on your phone
  • Click “Add Account”

TIP
Use your browser to sign in if this is your first time. Click on the Browser tab to learn how!

Step 3

Step 4

Fill in your email address according to the format.

Add @ytlcorp.
onmicrosoft.com
after your name.

On this page, fill in your email address exactly as given by IT.

user@ytl.com.my

or

user@sippytl.com.my

TIP
Delete @ytlcorp.onmicrosoft.com on this page if autofilled. Use @ytl.com.my/sippytl.com.my here.

Step 5

Step 6

When prompted for the password, insert your password. Click “Sign in”.

Click “Maybe Later” when asked about adding another account.

Start using Outlook Mobile!

TIP
For the first time using Microsoft 365, sign in on your browser. Change from the IT-generated password to your own password.

Note: Please exit/close your Outlook Desktop before you start the Microsoft 365 setup.

Step 1

Step 2

  • Go to “Start” and search “Control Panel” for quick access
  • Open “Control Panel”
  • Click on the arrow on the address bar (top of the window)
  • Select “All Control Panel Items” to see all items

TIP
Use your browser to sign in if this is your first time. Click on the Browser tab to learn how!

Step 3

Step 4

Select “Mail” or “Microsoft Outlook”

Select “Show Profiles”

Step 5

Step 6

Click “Add” and “OK”

Fill in Profile Name as “O365” and click “OK”

Step 7

Step 8

Choose “Manual setup” and click “Next”

Fill in your email address under Microsoft 365.

Follow this format:

user@ytlcorp.
onmicrosoft.com

TIP
You will see a window like below before you are redirected to the browser to sign in to Microsoft 365.

Step 9

When redirected to your browser, insert the correct format for your email address and your password.

Follow this format: 

user@ytl.com

TIP
For the first time using Microsoft 365, sign in on your browser.
Change from the IT-generated password to your own password.

Step 10

Step 11

Untick ALL options and click “Finish”

Go back to Control Panel > Mail > Show Profiles.

Make sure the new O365 profile is selected as default.

TIP
If your Outlook is the 2003 or 2013 version, please use the browser version of Microsoft Outlook to receive the latest version of Outlook and its features.

Your step-by-step guide to set up Outlook in these devices.

For the first time logging into Microsoft 365, start with the browser for the best experience!

Step 1

  • Insert the email address given by IT

    eg. user@ytl.com.my / user@sippytl.com.my
  • Click “Next”

Step 2

  • For first-time login, insert the password generated by IT
  • Click “Sign in”
  • Change to your own password when prompted

Step 1

Search “Microsoft Outlook” in the Google Play Store or Apple App Store. Install on your phone.

Step 2

  • Launch the Microsoft Outlook app on your phone
  • Click “Add Account”

TIP
Use your browser to sign in if this is your first time. Click on the Browser tab to learn how!

 

Step 3

Fill in your email address according to the format.

Add @ytlcorp.onmicrosoft.com
after your name.

Step 4

On this page, fill in your email address exactly as given by IT.

user@ytl.com.my

or

user@sippytl.com.my

TIP
Delete @ytlcorp.onmicrosoft.com on this page if autofilled. Use @ytl.com.my/sippytl.com.my here.

 

Step 5

When prompted for the password, insert your password. Click “Sign in”.

TIP
For the first time using Microsoft 365, sign in on your browser. Change from the IT-generated password to your own password.

Step 6

Click “Maybe Later” when asked about adding another account.

Start using Outlook Mobile!

Note: Please exit/close your Outlook Desktop before you start the Microsoft 365 setup.

Step 1

  • Go to “Start” and search “Control Panel” for quick access
  • Open “Control Panel”

Step 2

  • Click on the arrow on the address bar (top of the window)
  • Select “All Control Panel Items” to see all items

TIP
Use your browser to sign in if this is your first time. Click on the Browser tab to learn how!

Step 3

Select “Mail” or “Microsoft Outlook”

Step 4

Select “Show Profiles”

Step 5

Click “Add” and “OK”

Step 6

Fill in Profile Name as “O365” and click “OK”

Step 7

Choose “Manual setup” and click “Next”

Step 8

Fill in your email address under Microsoft 365.

Follow this format:

user@ytlcorp.onmicrosoft.com

TIP
You will see a window like below before you are redirected to the browser to sign in to Microsoft 365.

Step 9

When redirected to your browser, insert the correct format for your email address and your password.

Follow this format: 

user@ytl.com

TIP
For the first time using Microsoft 365, sign in on your browser.
Change from the IT-generated password to your own password.

Step 10

Untick ALL options and click “Finish”

Step 11

Go back to Control Panel > Mail > Show Profiles.

Make sure the new O365 profile is selected as default.

TIP
If your Outlook is the 2003 or 2013 version, please use the browser version of Microsoft Outlook to receive the latest version of Outlook and its features.

Additional Support

If you encounter problems after trying the above steps, please contact the SUPPORT TEAM via these channels:

Email the IT Team
at
365support@ytl.com

Email for Help

Join the live Zoom
helpline

Zoom Helpline

Duration: 30th August – 2nd September during work hours

Additional Support

If you encounter problems after trying the above steps, please contact the SUPPORT TEAM via these channels:

Email the IT Team
at
365support@ytl.com

Email for Help

Join the live Zoom helpline

Zoom Helpline

Duration: 30th August – 2nd September during work hours