Proceed to make a WRS report and the IT Team will help you to login. 

Proceed to make a WRS report and the IT Team will assist you on resetting your password. Additionally, you may email our support team at 365support@ytl.com.

9:00 AM on Monday, 30 August 2021.

IT recommends Microsoft Edge for best performance. However, Microsoft 365 is compatible with Google Chrome.  

Please contact the SUPPORT TEAM via these channels: 

• Email 365support@ytl.com
• Join the live Zoom helpline here:
  • Zoom Link: https://ytl-group.zoom.us/j/82357792307?pwd=WGgrOUU4UTVhL0pDRGl1REZGdW8rZz09 
  • Meeting ID: 823 5779 2307 
  • Password: 222588 
  • Duration: 30th August – 2nd September during work hours

IT recommends that we move fully to the web-based/browser application as the information is secure and backed up by the cloud. Working online also allows for collaboration without multiple copies of a file being sent back and forth. It is also economically smart because Microsoft updates their online applications with new features more frequently than the desktop versions.

If your PC/Laptop has pre-existing Microsoft products on it, IT can help you configure your Desktop versions to sync with the OneDrive versions. Email 365support@ytl.com for assistance. 

[Please note this support will be considered low priority until we have settled urgent issues with the Microsoft 365 Rollout, such as Outlook errors.] 

For all intents and purposes, please DO NOT use your Google account from 30 August 2021 onwards. To become a power user and increase your familiarity with Microsoft, IT recommends fully adopting Microsoft in your daily workflow.  

No, your Windows password remains the same when signing in to your PC/Laptop’s desktop. What changes is where you sign in to view your emails and have meetings.

It depends on what you are using currently and what you want to use daily moving forward:

• Microsoft Teams: If you attend meetings with your phone and use it to communicate with your team on work tasks. It can substitute Whatsapp.

• Microsoft Outlook: If you downloaded Gmail to your phone, Outlook Mobile is the same.

• Microsoft OneDrive: If you want to view files and share links from your phone.
  (Downloading large work files to your phone is not recommended.)

No, you will have to open a new private incognito window on the browser you are using (press control + shift + n) and log in to your second account using this new window. You will have to toggle between windows to access multiple accounts on browser. 

The desktop app allows toggling between multiple accounts. Please raise a WRS report for the IT Team to directly assist with setting the account for you. 

Ensure that you have logged into your Microsoft account on your browser (office.com) prior to logging into the app. Login to the mobile app using the same user id and new password you’ve reset.

Step-by-step login instructions can be found here. Ensure that you follow step 3 and step 4 which is to add @ytlcorp.onmicrosoft.com after your name.

Yes, it will be available in Microsoft Outlook.

Everything will be transferred automatically from Google to Microsoft. This includes ALL the files in your Google Drive and ALL emails in your Gmail inbox.

IT recommends saving your Google Calendar and Google Contacts as a precaution.

[Click here to learn how to transfer your Google Calendar to Outlook]

Microsoft 365 includes a Global Directory of our organisation. For personal and additional contacts (eg. subcontractors, suppliers and more), please save a copy of your address book to upload to Microsoft later.

[Click here to learn how to export your Google Contacts to Microsoft]

They will automatically be transferred to your Microsoft account.

If your meeting was on Google Meet, please go to the Calendar in Microsoft and change it to a Microsoft Teams meeting.

External parties who use Google can still join meetings via the invite link. Update the meeting details and resend the invite.

They will automatically be transferred to your Microsoft account.

IT recommends downloading a copy of your Google Calendar(s) so that you can check that all meetings are in place.

[Click here to learn how to transfer your Google Calendar to Outlook]

There is no difference. Microsoft 365 is one Cloud-based ecosystem, allowing you to access updated information quickly. Any changes made to the schedule in your Outlook Calendar will appear on Teams (and vice versa).

Yes, Microsoft Teams can create channels that are group chats where you can easily share files and links with team members.

Your messages will also be secure and kept in the cloud so it is backed up even if you lose or break your phone.

Microsoft Teams is an official YTL Construction tool, currently only available for employees of our organisation. It is meant for internal communications only. For external parties, please continue documenting via emails. 

 [Exception: If there is an official project or collaboration requiring cross-company collaboration (eg. adding externals from Wessex Water or other sister companies), please contact the IT Team to make arrangements.]

Proceed to make a WRS report and the IT Team will assist you in locating your missing files. Additionally, you may contact our support team at 365support@ytl.com.